top of page

                                                             Terms & Conditions 


IMPORTANT-By accessing our website, you have signified your agreement to these terms and conditions. Please read them carefully.


‘Hirer’ refers to any person or persons, company, business, organization and or group, hiring any equipment from Party Faces.

All items delivered to the Hirer remain the responsibility of the Hirer from the time of ‘setup’ until the time of collection by Party Faces staff.No staff on-site after setup. 

In the event of Party Faces unable to retrieve its equipment from the Hirer at the conclusion of the Hire, costs of additional hours will be calculated and added. E.g. Overnight hire fee will be charged.

Under no circumstance shall Party Faces be liable to any claims in respect of any injury to persons or damage to property arising out of the use of the inflatable/food machine equipments however caused. The hirer shall be responsible for any permits & safety measurements that may be required to operate the equipment and hereby indemnifies Party Faces from any penalties, claims or other obligations incurred due to the hirer’s failure to obtain or comply with any such permit and any accidents/damage caused.

The Hirer shall be deemed to have inspected the equipment and to have agreed that it is supplied in good condition, unless he/she brings to the attention of Party Faces when it is set up and checked by the hirer when coming into possession of the equipment any faults noted by the hirer.



Product Information, Colours and Prices

We have taken extra care to ensure that all product descriptions are accurate. However in the event a product is listed at an incorrect price due to typographical error, we have the right to refuse or cancel any orders placed for product listed at the incorrect price.

We have made every effort to display as accurately as possible the design, dimension and colours of our products that appear on the website. Colours variation might still happen due to external factor i.e. monitor display settings, thus we cannot guarantee that the appearance of illustrated colours will accurately reflect the colours of products supplied.

All prices displayed on the website are quoted in Singapore Dollars and prices are subjected to change without prior notice.



Changes to the Terms and Conditions

Party Faces may at any time at its absolute discretion reserve the right to change these Terms & Conditions from time to time, with or without notice to the Hirer.



Damage/Loss to Bouncy Castles/Inflatable / Food Machines

If returned damaged, the Hirer will be responsible for all the repair costs and charges. In the event of any damage to the equipment, the Hirer shall:

·       Immediately notify Party Faces by telephone at the number provided on the Invoice/Agreement.

·       Return the equipment or make arrangements to have the equipment collected.

·       Not attempt to repair the damage in any way.

·       Be liable to Party Faces for the sum equivalent to the cost of making good the damage whether by repair by our designated repairer or replacement if repair is not an option.

In the event of loss of the equipment, the Hirer shall pay Party Faces the sum equivalent to the cost of replacing the lost equipment.

If returned dirty, E.g. Food or drink spillages, stains, glitter, excessive dirt or sand etc, a cleaning fee will be applied.



Safety Policy

Please take the time to read through our Rules and Conditions to ensure the safety of your children throughout your hire agreement.


·       The hirer must provide a clean flat grass site/platform for the setup of the inflatable.

·       The hirer must ensure the inflatable are securely anchored down at all times.

·       The hirer must ensure no one is on the inflatable while inflating/deflating.

·       The hirer must ensure no one switch the blower on and off whilst the inflatable is in use.

·       The hirer must ensure that the inflatable is supervised by a responsible person over the age of 18 at all times as         long as the inflatable is in use.

·       The hirer must ensure no one switch the blower on and off whilst the inflatable is in use.

·       Strictly NO ADULT allows in the Bouncy Castle.

·       It is advisable to ensure that no one with any history of back or neck problems use the inflatable.

·       All children and unauthorized personnel must be kept away from the inflatable blower as well as the electrical             supply cable and plug at all times.

        In the event of rain/thunderstorm – The hirer must ensure all users are removed from the Bouncy                             Castles/Inflatable. Special attention should be given to the blower and the electrical supply to ensure they do not         comes into contact with water. This applies for outdoor hiring only. “Hirer” will be responsible to ensure the                 blower and “dry” bouncing castle do not get into contact with water at all time during the rental period.



Cancellation Policy   
* Cancellation greater than 30 days of the event incurs no cost. 
* Cancellation within 7-30 days of the events incurs a 50% gig fee. 
* Cancellation within 0-7 days of the event incurs 100% fee.



·       No footwear permitted on the inflatable at anytime.

·       No drinking, eating or chewing allowed on the inflatable at anytime. This is to avoid choking or mess.

·       No pets allowed on the inflatable at anytime.

·       No face paints, party poppers, colored streamers or silly string as these make a terrible mess and can also stain         the inflatable for which you will be liable for payment to clean or repair.

·       No smoking or naked flame anywhere in or near the bouncy castles

·       No pushing or boisterous behaviour permitted to avoid accidents.

·       No Overcrowding. Each inflatable is designed for a specific maximum load. Children using the inflatable must be           within the specified age limit. Limit the number of users to allow enough room for each child to play safely. Try           to avoid small and large children using the inflatable at the same time. Recommended max load and age limit for         each inflatable can be found on our website or advised on the day of hire.

·       No sharp or foreign objects such as keys, combs, jewellery, belts or glasses etc worn by users.

·       No hard objects to be worn or taken onto the inflatable – these can cause injuries.

·       No climbing, sitting or handing on the inflatable walls.

        Any damage to equipment caused by misuse, neglect, loss or failure to follow these conditions, shall deem the             Hirer liable for full repair or replacement costs in addition to any loss of business as a result of such loss or                 damage as per hire contract.

        Please adhere to above guidelines to ensure the safety of all children and to provide the best fun possible.


As the hirer, I DECLARE that I have read understood and agrees to all these terms and conditions of hire and any relevant operating and safety instructions supplied with the equipment, and I sign the contract fully aware of the implications and responsibilities placed upon me by doing so.


* A copy of Term and Condition of Rental document is required to be signed by the Hirer on the day of hiring.

bottom of page